Family Care Coordinator (North Central Florida)

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OVERVIEW

The Better Together team seeks a Family Care Coordinator to oversee, manage and support families in crisis through our Better Families program in North Central Florida. He or she will match clients to an approved volunteer host family or family advocate. They will discuss the referral details, match families needing help to volunteer, coordinate intakes/family conferences, and successfully support both families, resulting in successful reunification.

An ideal candidate will have a minimum of a bachelor’s degree in social work or another human service-related degree with at least three years of direct experience working with vulnerable children and families. A master’s in social work and child welfare certification preferred. They should feel called to minister to children and families in crisis and share our passion for keeping children out of foster care and families together. They should have demonstrated leadership, communication, organization, networking, coaching/training, and motivating volunteers and the community. He or she will be a self-starter who is comfortable working remotely, has a demonstrated ability to analyze problems and find creative solutions, and thrives when challenged.

CULTURE & FIT

Success at Better Together depends not only on a person’s skills but also on their ability to fit the culture of Better Together. If you answer “yes” to all the following questions, you may be a fit for the team if your skill sets match the requirements below. The vast majority of those who don’t get hired or don’t last at Better Together is due to a lack of fit with these values, so they matter. Be prepared to have very candid conversations about them in our interview process.

  • Do you believe in people and their potential?
  • Do consider yourself a positive and optimistic person?
  • Do you consider yourself a good coach and encourager?
  • Are you okay working outside the typical 9-5pm hours?
  • Do you enjoy working on a fast-paced team?
  • Do you have a personal connection to our mission?
  • Do you believe the church can end the foster care crisis?
  • Do you often find yourself helping your team when it’s needed?
  • Do you like to read, listen to podcasts and find other opportunities to grow?
  • Would your friends and family say you are a thankful person?
  • Do you consider yourself patient?
  • Do you consider yourself someone who has a lot of empathy for others?
  • Are you a creative problem solver?
  • Do you understand poverty and consider yourself culturally competent?
  • Are you able to build meaningful relationships and easily create trust with others?
  • Do you have pride in your work? Even if no one is reviewing it?
  • Are you self-disciplined and able to work in a remote setting?
  • Would you think outside the box to help a family get a good outcome?
  • Are you willing to go above and beyond for the children and families we serve?

ROLES & RESPONSIBILITIES

The Family Care Coordinator will have four primary roles:

  1. Community Engagement and Presentations
  2. Referrals and Family Conferences
  3. Volunteer and Family Support
  4. Cultivating and Engaging Existing Volunteers

These roles break down into several responsibilities, including:

Community Engagement and Presentations

  • Prospecting new community partnerships would result in referrals that are an excellent fit for Better Together and our mission.
  • Meet with new partners and help obtain appropriate MOU’s
  • Community Presentations and education
  • Regular meetings and presentations with the Department of Children and Families
  • Cultivating and ongoing engagement of community partnerships

Referrals and Family Conferences

  • Manage referral pipeline
  • Match families in need to approved volunteers
  • Connect families to resources and support
  • Paperwork and processing of approved referrals
  • Coordinate and conduct family conferences

Volunteer and Family Support

  • Manage and support the families we help from start to finish
  • Be the main point person for volunteers serving
  • Engage and support volunteers to assist families in crisis
  • Adhere to all Better Together policies and procedures
  • Help connect families to community resources
  • Note recording and documentation
  • Home visits to ensure child safety

Cultivating and Engaging Existing Volunteers

  • Share and connect volunteers to opportunities to serve and support families
  • Cultivation and stewardship of volunteer relationships
  • Debriefing volunteers after child hosting
  • Thank-you calls and cards

TIMING, LOCATION & COMPENSATION

Better Together seeks to fill this position by October 1, 2022. The job is full-time, which will require work in the evenings and weekends. In addition, family care coordinators participate in our on-call schedule rotation. Better Together is headquartered in Naples, Florida, but this position must live in Marion County. The work is remote and requires a home office. A majority of time in this role will be spent in the community, helping families. Better Together offers a very competitive salary and benefits, including an incredible culture with a dynamic team.

Email resume and cover letter to: kristianna@bettertogetherus.org.

2 thoughts on “Family Care Coordinator (North Central Florida)”

  1. Good morning. I have submitted my resume via email and would like the opportunity to interview with your company. I am very interested in the family care coordinator position and feel that I would be a good fit and this position would be a good fit for me.

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Cammara OvertonBetter Together Team

Cammara Overton
Collier County Family Care Coordniator

Cammara worked in the international nonprofit sector and served as a missionary overseas for 10 years before joining Better Together as the Collier County Family Care Coordinator. She earned both her bachelor’s and master’s degrees in social work from Florida Gulf Coast University. She has a heart for building relationships and serving women, children and their families and sharing the hope and love of Jesus Christ with everyone she meets. Cammara is passionate about coming alongside those seeking life change and helping them achieve all that they desire to do for themselves and their families. Cammara is very excited to be a part of the Better Together family by providing recourses and extending love and compassion to families in crisis.

Cammara and her husband, Dan, enjoy spending time playing volleyball and hanging out with friends and their Italian pup, Harley. They both have a passion for serving the Lord and being the hands and feet of Jesus in their community.

Jennifer MoffittBetter Together Team

Jennifer Moffitt
Tampa Bay Region Home Study Specialist

Originally from Massachusetts, Jenn moved to Florida in 1993 to be closer to her parents, who had left the snow behind the year before. In 1996, she graduated from the University of South Florida with a bachelor’s degree in social work.

Jenn started her career working in private adoptions as a birth parent worker. After two years she was drawn to child welfare. For the next 19 years, she worked as a child protection investigator for the Pinellas County Sheriff’s Office. In 2019 she began working for the Office of the State Attorney, 6th Judicial Circuit, as a child abuse specialist. She assisted prosecutors with interviewing child victims of abuse and neglect and served as a liaison with the Department of Children and Families and their local community providers.

Jenn and her husband, Shawn, were married on Christmas Day in 1999, and they have two boys, ages 12 and 20. In her free time, she enjoys spending time with family and friends, shopping, taking day trips, visiting the beach, and vacationing in the mountains of North Carolina.

Katie MalloyBetter Together Team

Katie Malloy
Northeast Region Home Study Specialist

Katie was born and raised in Jacksonville, Florida, and attended the University of Mississippi, where she graduated with a bachelor’s degree in psychology. Katie has been working with children and families in the foster care system in Duval County since 2015. Her passion is advocating for children in care and helping build strong and healthy families. During Katie’s childhood, her church community was a great support system for her and her family. She’s a firm believer that the more people who love a child, the better.

Ruth DavidsonBetter Together Team

Ruth Davidson
Southwest Florida Church Engagement Director

Ruth has a passion for serving others. She believes strongly in giving back to the community and paying it forward. She loves to share her personal story of how, with God’s help, she was able to overcome past hurdles. Growing up in rural Kentucky in a large family that faced many struggles, she knows firsthand how God’s love can heal and restore broken families. She has the gift of hospitality and enjoys communicating with others with the hope that she is never meeting strangers, only making friends.

Ruth comes to Better Together with over eight years of ministry experience. After moving to Fort Myers from Fort Lauderdale in 2016, she served as an outreach coordinator for a nonprofit faith-based recovery program for more than five years. She was also an administrative assistant to her directors, scheduling events and successfully developing and establishing relationships with several businesses and churches in Southwest Florida. She has a relaxed way of making others feel comfortable, possessing a servant’s heart and loves outreach and missions.

Ruth currently resides in Naples and enjoys traveling, dining out, cooking, entertaining and serving in her community. She has two grown children, Martin and Annie, and one grandson, Drew, who loves to visit with his Nana.

Amanda ColafrancescoBetter Together Team

Amanda Colafrancesco
Sarasota/Manatee Home Study Specialist

Amanda was born and raised in Rhode Island and moved to Florida in 2016. She earned her Bachelor of Arts and Master of Science degrees in administration of justice from Salve Regina University. Upon graduation, she began a career in child welfare, specifically toward a goal of preventing children from entering the foster care system. Amanda brings diverse experiences in serving children and families in their home environments to her work with Better Together as a home study specialist. She is also a certified child welfare protective investigator through the Florida Certification Board and has over six years of child welfare experience. In her spare time, Amanda enjoys visiting with family and friends.

Yohana RestoBetter Together Team

Yohana Resto
Southwest Florida Executive Director

Yohana brings to Better Together 15 years of experience working in child welfare. She has served in various roles, including case manager, clinical services specialist, relative search specialist, foster family recruiter, and most recently a role conducting comprehensive assessments for children in foster care or relative care. Yohana has a heart and passion for serving children and families, and she brings to the organization a wide breadth of knowledge and experience. A graduate of Southeastern University and Nova Southeastern University with a bachelor’s in psychology and Master of Science in counseling, Yohana has a caring and compassionate heart to support families in need.

Yohana loves spending time with her husband, Miguel, and their four children—Isabela, Natalia, Jaxon and Jayden. You can frequently find them at a soccer game, as their girls enjoy playing competitive travel soccer. Yohana credits her relationship with God and personal salvation as the motivating force behind her desire to continue to serve her community.

Dawson JordonBetter Together Team

Dawson Jordan
Creative Director

Dawson is an exciting addition to the Better Together Team. Since graduating college in 2015 from Florida Gulf Coast University with his bachelor’s degree in Business Management he has managed to create a successful career for himself as a self-employed freelance videographer/photographer. He has recently relocated back to his hometown in SWFL and is excited to join the team as the Creative Director to help us tell the Better Together story. Dawson is passionate about telling stories through a creative lens, especially when it comes to seeing families stay together and for individuals to thrive and become the best version of themselves. When Dawson is not in the office he likes to hang out with his friends, workout, and watch sports.